Mysterious Windows 2003 Virtual Machine Hangs or loss of services and RDP but ping

Mysterious Windows 2003 Virtual Machine Hangs or loss of services and RDP but ping

 

When you see the error below while taking a snapshot based backup with quiescing, and the server is 2003 and hangs or stalls for a while during snapshot (ie, you can ping but the services down, you cannot RDP, you need to hard reset the VM), it might be due to known issue.

An error occurred while quiescing the virtual machine. See the virtual machine’s event log for details

 

image

 

Please check the following two articles:

The solution is to disable LGTO sync driver that comes with Vmware tools in the device manager:

  1. In the device manager check show hidden devices
  2. Expand non-plug and play
  3. Right click and disable the following: LGTO_Sync
Bulent Tolu

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